UK Sole TraderGARY JOHN PITCHFORD T/A Northern Tech Exchange · Est. 09 Jun 2020
TikTok Shop UK: johnmoon131 (Seller ID: 7495033592580113800) · M11 1AB Warehouse
NTE
Northern Tech Exchange
Manchester Pickup & Testing Hub (M11 1AB) · Registered Return Office: Abingdon (OX14 5JH)

Verified Customer Feedback & Trustpilot Record

Independent buyer satisfaction for Northern Tech Exchange (TikTok Shop UK: johnmoon131): 4.91 / 5.0 aggregate score across 388 verified UK retail and trade reviews.

Trustpilot Aggregate
4.91 / 5.0
388 verified buyer reviews · 98.7% 4-5 Star
Dispatch Reliability
99.4% On-Time
Royal Mail Tracked 24 from Manchester M11 1AB
90-Day Return Rate
1.11%
8 returns across 720 orders · OX14 5JH desk

Score Distribution (388 Verified Reviews)

Rating TierReview CountShareFulfilment & QC Verification
5 Stars (Excellent)35892.27%Verified Order & IMEI Dispatch Record
4 Stars (Great)266.70%Verified Order & Royal Mail Tracking
3 Stars (Average)30.77%Courier Delay Resolved
2 Stars (Poor)10.26%Warranty Exchange Completed
1 Star (Bad)00.00%Zero Unresolved Complaints
Weighted Average: 4.91 / 5.0388100.00%90-Day Audit Window Aligned
★★★★★
iPhone 15 Pro 256GB Blue Titanium — 98% Battery

"Ordered Tuesday morning and dispatched same day from Manchester M11 1AB on Royal Mail Tracked 24. Zero marks on the titanium frame and PhoneCheck report slip matched the IMEI on the box."

Callum Mercer · Leeds · Order #NTE-61042
★★★★★
MacBook Air 13 M2 Starlight — Grade A+

"Bought for university coding coursework. Only 14 battery cycles, clean UK keyboard, and proper VAT invoice issued under GB 462 9104 83. Great communication throughout."

Priya Patel · Stockport · Order #NTE-60918
★★★★★
Batch of 12 iPad Pro 11 M2 for Design Studio

"Northern Tech Exchange supplied twelve matched silver iPad Pro units on B2B invoice settled via Santander. Every tablet arrived individually sealed in ESD sleeves with Blancco certificates."

Hannah Whitaker · Salford Quays · Inv #B2B-2610
★★★★★
Samsung Galaxy S24 Ultra 256GB Violet

"Screen is flawless, S-Pen works perfectly, and battery holds all day. Packaged inside a double-walled tamper-evident box. Will certainly use Gary Pitchford's team again."

David Okafor · Birmingham · Order #NTE-60877
★★★★★
Galaxy Tab S9+ 256GB Beige — Immaculate

"Grade A rating felt conservative — looks brand new. Quick next-day delivery from Greater Manchester and 12-month warranty card included in the parcel."

fiona_mcd · Edinburgh · Order #NTE-60751
★★★★☆
ThinkPad X1 Carbon Gen 11 — Solid B2B Supply

"Hardware condition is top-notch with 96% battery health. Courier delivered a day later due to local weather, though Northern Tech Exchange chased Royal Mail promptly."

Tom Aldridge · Sheffield · Order #NTE-60634